Privacy Policy

This policy serves as an informative policy about how Clearfy collects and handles information about you. This includes personal information that you may provide to us through our website, often referred as the “Site”.

You hereby consent to the collection and use of your personal information as stated in this policy, through your use of the Site. The Terms of Service references this Privacy Policy, so in addition to this policy you should also read our Terms of Service. Your use of the Site establishes your agreement to the terms of this Privacy Policy and the Terms of Service.

Notice to Policy Change

This Privacy Policy, as well as all other policies and provisions are subject to change and your continued access and use of the Site will constitute your acceptance of any changes or revisions.


This Privacy Policy explains (a) The types of information Clearfy gathers from Site users. (b) How Clearfy uses your personal information. (c) How Clearfy uses non-personal information. (d) What personal information, if any, Clearfy may share about you with others and the conditions that protect your information if it must be shared. (e) The security measures Clearfy takes to protect your information from loss or disclosure. (f) The situations under which you can access personal information you have shared with Clearfy and have that information revised, limit Clearfy’s use of that information, and even have it removed from our active servers. (g) Other things you should know about privacy and Clearfy.

Who is Authorized to Use the Site

The Site is intended for use by legal age adults (over the age of 18). We do not intentionally collect information from any person that is a minor. Parents and guardians take full liability in monitoring the use of the Site by minor children. If information is inputted into the Site, it may not be possible to fully remove it from the internet.

This Privacy Policy applies to residents of the United States, as the Site is hosted in and designed for users in the United States. If you are a visitor outside the United States, parts of this Privacy Policy may not apply to you. If you are a visitor outside the United States to our Site, you agree that your personal information, of which you have shared voluntarily through visiting the site, may be processed in the United States. Further, such data may be stored on servers located outside your resident jurisdiction. These jurisdictions may have less stringent privacy practices than your own.

Potential Collection of Personal Information

From your use of the Site, Clearfy collects information that you provide to us or that we learn about you. For instance, you may provide information to the Site when you register, search, make purchases, participate in a survey, rate or review us, or communicate with Clearfy. Such common personal information you voluntarily provide may include, but is not limited to, your name, address, phone number, credit card or other financial information, email address, and personal preferences. Demographic or statistical information may be obtained and stored, along with additional non-personal information whenever you visit the Site. Your physical location by using satellite, cell tower or other data may also be obtained through use of the Site. Such information may be used to contact you with personalized messaging or content, namely marketing content if a retail store is found near your area.

By responding to a request for a review or feedback, filling out a survey, or rating us on a third party site, you authorize Clearfy to use such reviews for marketing, for use in review aggregation, including the right to sublicense such reviews to third parties for such purposes, and to modify such reviews (without changing the substance of any ratings or comments in any misleading manner, but generally to shorten or make more usable or combine with other reviews). The permission to use such review is not revocable once a review has been submitted. Such reviews will be used by us in the aggregate, and we may also refer to individual reviews using First Name, but only using your last initial, for example, “Matt B.” or “Kim P.” rather than using your full name.

HIPAA Compliance

Our privacy practices are intended to comply with the Health Insurance Portability and Accountability Act ("HIPAA"). We will maintain the privacy of your Health Information as required by HIPAA and the regulations promulgated under that Act. Information you may share with an affiliated Clearfy orthodontist may be used to facilitate your treatment, or in support of payment or health care operations. You authorize to you to share your personal information with us and the affiliated orthodontist providing services, for such purposes. You authorize us to use or disclose such information as needed in order to communicate with your healthcare providers and to provide services to you.

To provide you with the services necessary to operate our business, we use information we have collected about you. We do not, and never will, sell your personal information to third parties for any reason. Further, we do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so. In which case, we may share your personal information where it is necessary for us to complete a transaction or do something you have asked us to do. Similarly, we may share your personal information with third parties or affiliates of Clearfy with whom we have contracted to perform services on our behalf. Companies that act on our behalf are required to keep the personal information we provide to them confidential. The personal information we may share to these contracted companies may only use your personal information to provide the services we ask them to perform.

All communication we have with you, whether via calls (which may include leaving voice mails), written notes, e-mails or messages (including push notifications) are used to remind you of appointments (including dental monitoring). Our communication might also extend to notify you of other services available that might help you, or to conduct follow up, quality assessment, or to obtain reviews, feedback, assess satisfaction or similar activities. Precautions will be taken on our end to secure electronic information. We always encrypt our electronic devices as an example of precautionary measures. Despite these measures, it is possible that texts, emails or other communications could be intercepted in transit to or from your devices or networks. Knowing this, you hereby consent to communication via telephone, video, text, other electronic messaging or e-mail. Outside of plausible intercepted communications, we will not use your information for marketing without your authorization.

Your personal information may be disclosed as permitted or required by law, such as in connection with a subpoena, court order or similar legal process, or in connection with a merger, acquisition, or bankruptcy, or in order to enforce our rights or enforce our Terms of Service.


Social Media Features, Platforms, and Your Personal Information

To facilitate social media sharing functionality that you initiate, we may use and disclose your personal information. You may choose to connect your social media account (e.g., Facebook, Twitter, Pinterest) with your Clearfy account or otherwise engage in social sharing about Clearfy or the services. In which case, your personal information may be shared with your friends, contacts or others associated with your social media account, with other Site users, and with your social media account provider. By connecting your Clearfy account and your social media account or contacting us via social media, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site's privacy policy.

Social media features, such as the Facebook "Like" button, Google Plus, Pinterest or a Twitter widget may collect information about your IP address and which page you're visiting on our site. These features may set a cookie or employ other tracking technologies. Additionally, these features are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them, not by Clearfy.

Through social media platforms we may display targeted ads to you. These ads are sent to groups of people who share common traits, including geographic location or have expressed an interest in our services on our mobile site. Your shopping history, health information, or any personally identifiable information will not be shared with social media platforms. For additional information about these types of ads, including how to manage your display settings for these ads, see the policies of each social media platform.


Website Usage Corollaries

Relating to your use of the Site, Clearfy or its authorized service providers may observe activities, preferences and transactional data - such as your IP address, browser type and operating system. Generally, this information is collected in non-personally identifiable format. This collected or logged information may be used in order to provide better service, to facilitate our customers' use of the Site, to track usage of the Site, to address security hazards, and for other administrative or operational purposes. Also, Clearfy or its authorized service providers, may use this information to track aggregate traffic patterns throughout the Site, by which statistical information to describe our customer audience, products, and services can be derived. We may also use this statistical information to develop partnerships with third parties to offer products and services in which we believe our customers will be interested.

Employee Confidentiality and Security Practices

Our internal data security policies restrict access to customers' personal information to authorized employees for Clearfy business purposes only, except as otherwise set forth in this Privacy Policy. Our employees are bound by Clearfy policies that require them to maintain the confidentiality of our customers' personal information. Employees who violate these requirements are subject to disciplinary action, up to and including termination. We maintain physical, electronic, and procedural precautions that are designed to protect our customers' personal information. With that said, no data transmission over the Internet can be guaranteed to be secure. Despite our precautionary measures, information you transmit to us is at your own risk.


A cookie is a small piece of information that a Site stores on a personal computer and which it can later retrieve. Cookies may be used by us to collect or log certain information or for some administrative purposes. These purposes may include, storing our customers' preferences for certain kinds of products or for storing a password so that you do not have to input it every time you visit our Site. The cookies will not contain personal information that will enable anyone to contact you via telephone, email, or through other means. This information will not be sold or shared with any third party not contracted with Clearfy. The use of cookie technology may be avoided, by customer’s setting their browsers to refuse cookies. Certain services are dependent on cookies, but customers may disable those services by refusing cookies.

Linked Sites and Third Party Services

The Site may contain links to third-party websites, services, or other resources not operated by us or on our behalf. Such links are provided as a convenience only and do not constitute an affiliation sponsorship or any sort of endorsement of said Third Party Services. Any information you provide to such third parties is not subject to the terms of this Privacy Policy. Therefore, we are not responsible for the privacy or security of the information you provide to them or their handling of your information. Review the privacy policy of any third party to whom you provide personal information online.

Contact Preferences

How Clearfy uses your personal information is based on your choices. When you register online or otherwise provide your email address to us, you are automatically signed up to receive information about merchandise, services and promotional offers from us via email and/or direct mail. If you do not wish to receive such information, easily unsubscribe by contacting us by email or direct mail.

To unsubscribe, email at or by direct mail addressed to Clearfy, you may also contact us via phone call at (561) 791-6261. Clearfy may continue contact as necessary to service your account, process your transactions and service your requests, even after you have unsubscribed.

Mergers, Acquisitions and Bankruptcy

Should Clearfy ever file for bankruptcy or merge with another company, or should Clearfy decide to buy another business, sell, or reorganize part or all of Clearfy’s business, Clearfy may be required to disclose your personal information to prospective or actual purchasers and other parties. Clearfy will obtain appropriate confidentiality protections for information disclosed in these types of transactions.


Should you have questions about this Privacy Policy, you may contact us via email at or writing to us at: Clearfy Customer Support, 1930 South Dixie Hwy, Unit C6, West Palm Beach, FL 33401, USA.